The perfect mountain getaway
for the discriminating traveler!

Estes Park, Colorado


On Fall River
 
A Riverfront Resort for Non-Smoking Adults  
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970-586-2324 800-331-2324
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Info@DeerCrestResort.Com
 
   
 
Deer Crest Resort Information
 
Cancellation Policies
A. During the Summer, Fall and Spring Rate Seasons; if you cancel with:
  1. 30 days or more notice prior to your arrival date, your deposit will be refunded less a $25.00 cancellation/reprocessing fee.

  2. 7 to 30 days notice prior to your arrival date, your deposit will be refunded less a $50.00 cancellation/reprocessing fee.

  3. less than 7 days notice prior to your arrival date, your deposit will be refunded less a $50.00 cancellation/reprocessing fee AND you are responsible for every night we are unable to re-rent and suffer no financial loss.
  • No refunds will be given for early departure.

  • You will be asked to confirm your cancellation in writing by email or regular mail.
 
B. During the Winter Rate Seasons; if you cancel:
  1. with more than 7 days notice prior to your arrival, your depost will be refunded less a $15.00 cancellation/reprocessing fee with the exception when your stay is during a Holiday or Special Occasion. (See number 3 below.)

  2. with less than 7 days notice prior to your arrival, your deposit will be refunded less a $25.00 cancellation/reprocessing fee.

  3. with less than 7 days notice prior to your arrival, AND your stay is during a Holiday or Special Occasion (such as, but not limited to; Thanksgiving, Christmas, New Year’s, Estes Park Winter Festival, Valentine’s Day, Federally recognized Holidays); your deposit will be refunded less a $25.00 cancellation/reprocessing fee AND you are responsible for every night we are unable to re-rent unit and suffer no financial loss.
  • No refunds will be given for early departure.

  • You will be asked to confirm your cancellation in writing by email or regular mail.
 
Check In Policy:
You may check in anytime after 3pm. If you will be arriving after 9pm during the summer or 5pm in the winter, please notify the office at 1-800-331-2324 to make arrangements for After-Hours or late arrival.
 
Check Out Policy:

Check out time is 10am. You may check out anytime before 10am. No late check-outs during the Summer Season.

 
Early Departure:

No refund for early departures.

 
Adults only Property:

Deer Crest Resort is an Adults only Property. Everyone in the Party must be 18 years old or older. No Exceptions! Primarily this is a safety issue with the close vicinity to the Fall River. Additionally, we have an extremely high return rate due to the quiet environment of our Property.

 
Pets:

Pets are not allowed anywhere on Deer Crest Property nor in the rooms at anytime.

 
Non Smoking Property:

Deer Crest Resort is a non smoking Property. We are a 100% Smoke free property. No smoking is allowed inside nor outside the rooms. No smoking is allowed anywhere on the Deer Crest Property grounds including the Parking Lot. We encourage our guests to advise us immediately, if they see anyone smoking on our premises. Violators will be evicted and subject to a $250.00 room cleaning fee. Call us at 970-586-2324 to report any violations.

 
Unregistered or Visiting Guests:

Our facilities are restricted to registered guests only. Your understanding and cooperation will be appreciated to maintain our quiet Deer Crest environment. Your friends are welcome to pick you up and then go to other activities off the Deer Crest property. Any cars, left on Deer Crest Property that are not those of Registered Guests at Deer Crest will be subject to be towed off our property. We only have enough Parking Spaces for our Registered Guests!

 
Room Rates and Capacity:

Room Rates on our website are based on 1 or 2 person occupancy.

Rooms with two beds have a max capacity of 4 adults. If there are 3 or 4 in your party, you will be charged an additional rate of $10.00 per night for the 3rd adult and $10.00 per night for the 4th adult, at the time your reservation is made.

 
Quiet Time:

In respect for other guests, our quiet time is from 9pm to 9am. Management reserves the right to address noise issues at any time. We expect our customers to advise us of any noise issues immediately, so they can be addressed. (Phone 970-586-2324)

 
Housekeeping:

Our Housekeeping staff provides a daily tidy service. They will remove trash and replace towels that are not hung up. Please put towels you want replaced on the bathroom floor or in the shower/tub. The general rule on towels: if hung up, we do not replace; if on the floor, we do replace. Housekeeping staff will make your bed. Please be sure you remove personal items from the bed. If the Privacy sign is out, we respect that; however our housekeeping staff may not be able to get back to you later in the day because of time constraints. Please feel free to come by the office to replenish towel and other supplies as needed. Bed sheets are changed after 4 nights stay.

 
 
   
 
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970-586-2324 800-331-2324 Info@DeerCrestResort.Com